Why is my water brown or dirty looking?

When we turn water off to make a repair, it can stir up the mineral content that has settled to the bottom of the water main.  You do NOT need to boil your water.  Run the cold water until it clears.  Using hot water before you have cleared the cold water will draw the dirty water into your hot water heater.  We will announce via radio, television and newspaper in the unfortunate event that you ever need to boil your water.